UCF Grad Student Serves Those Who Serve Others


Heart of Florida United Way’s (HFUW) mission is to “improve lives by mobilizing the caring power of our communities” − and as an intern in the Volunteer Resource Center (VRC), I’ve seen this taking place in some very creative ways.

While HFUW lacks the resources to provide financial support to all nonprofits, it works hard to provide additional assistance in whatever way it can. That’s why a major part of my internship has been to reach out and build relationships with local nonprofits that need help in recruiting volunteers.

The VRC offers a great online search tool, Volunteer Solutions, which connects volunteers with hundreds of opportunities to help local nonprofits and the people they serve. It also features opportunities to provide in-kind donations and other types of support.

Through relationships I started with two local nonprofits, I recently visited Page 15 and New Image Youth Center to determine how the VRC can help them recruit volunteer mentors and tutors and access other resources to benefit the youth and families they serve.

At both organizations, volunteers are needed to help young people develop the skills they need to become better students and successful adults, which is also an aim of United Way’s Building Safe Communities through Education focus area.

I also visited Access Connection, an agency that helps people find employment, medical assistance and food. While there, I witnessed staff members working to help clients find jobs and apply for medical benefits. Access Connection volunteers are also helping families improve their financial stability – another one of United Way’s four strategic focus areas.

As a VRC intern, I strive to serve those who serve others. I’m proud to be a part of this important work, and it’s how I LIVE UNITED. If you’d like to get involved, click here, or leave a comment below.

Jill Mitchell
UCF, MBA Program
United Way Intern



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